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Frequently Asked Questions

Everything you need to know about your AI agent, chat widget, and lead capture.

Getting Started

AgentLocal gives your business an AI agent that already knows your industry. It answers customer questions 24/7, provides instant estimates, detects emergencies, and captures leads — all through a chat widget on your website. It also makes your business discoverable to AI assistants like ChatGPT, Claude, and Gemini, so when someone asks AI for a recommendation in your area, your business shows up.

AgentLocal is built for local home service businesses: plumbing, HVAC, electrical, roofing, landscaping, pest control, and 10+ more trades. Each agent comes with built-in industry expertise — it knows common services, typical pricing ranges, seasonal issues, and safety protocols for your specific trade. No scripting or training required.

Just search for your business — we pull your details from Google automatically. Review your services, hours, and pricing, add any custom responses you want, and your AI agent goes live. The whole process takes about 15 minutes. No technical knowledge needed.

No. You add the chat widget to your existing site by pasting a single line of code — like adding Google Analytics. We provide copy-paste instructions for every major platform (Squarespace, Wix, WordPress, Shopify, etc.). Your website stays exactly as it is, just with a smart chat widget added.

Your AI Agent

When you pick your trade (plumbing, HVAC, electrical, etc.), the agent loads built-in expertise for that industry — common services, typical issues, safety protocols, and seasonal awareness. A plumbing agent knows about burst pipes in winter. An HVAC agent knows about AC tune-ups in spring. This industry knowledge works out of the box, and you can customize it further with your own response templates.

Your agent can answer questions about your services and pricing, provide instant estimates based on your price ranges, check your hours and service area, detect emergencies and escalate appropriately, give safety advice for dangerous situations, and capture leads with smart forms that adapt to the situation. It works like a knowledgeable employee who never sleeps.

The agent automatically recognizes emergency situations — a burst pipe, a gas leak, a power outage — and responds with immediate safety advice and your emergency contact information. You configure whether emergency service is available 24/7 or just after hours, and the agent adapts its response based on your current availability.

Yes. You can add response templates for common questions — your preferred answers for FAQ topics like pricing, scheduling, warranty, and service area. The agent uses these templates as its source of truth, so the answers match exactly what you'd say. You can also set a custom welcome message, agent name, and brand it with your colors.

Chat Widget & Setup

Copy a single script tag from your dashboard and paste it into your website's header. That's it — the widget appears as a chat button on your site. We have step-by-step guides for Squarespace, Wix, WordPress, Shopify, and other popular platforms.

Yes. You can set your brand color, agent name, custom avatar or logo, welcome message, widget position (bottom-right or bottom-left), and choose between light and dark themes. You can also add suggested prompts — ice-breaker questions that appear before a visitor types anything, like "What are your hours?" or "How much does drain cleaning cost?"

There are two ways to add your AI agent to your site. The floating widget places a chat button in the corner of every page — when visitors click it, a branded chat panel slides open. You can also embed a full chat panel directly into any page, like a Contact Us or Get a Quote page, so it's front-and-center and ready to go. Either way, visitors see your business name, colors, and a welcome message. The AI responds in real time with streaming text, just like ChatGPT. If the conversation leads to a service request, it presents a smart form to capture their contact info and details.

No — but it helps. Most customers already have a site and just paste our one-line embed to add the chat widget. If you don't have a website, you can still share your AI agent via a direct chat link that works on any device.

Leads & Results

When a customer asks about scheduling service or gets an estimate, the agent presents a smart form to collect their name, phone, email, and service details. Emergency inquiries get a phone-first form. Regular requests get a standard contact form. Every lead lands in your dashboard with the full conversation attached, so you know exactly what they need before you call them back.

Your AgentLocal dashboard shows all conversations and leads in one place. Leads are color-coded by priority — emergency, urgent, and normal — so you know what needs attention first. You can see the full conversation history, what service was requested, and when the inquiry came in.

SEO helps people find your website through Google. A regular chatbot follows a script. AgentLocal does more than both: your AI agent actually understands your trade, gives real estimates, detects emergencies, and captures leads intelligently. Plus, it makes your business discoverable to AI assistants like ChatGPT and Claude — so when someone asks an AI to find a plumber, your business shows up with full details, not just a link.

Your dashboard tracks every conversation, lead, and interaction. You can see how many inquiries the agent handled, what questions customers are asking, and how many leads were captured. You can also try the live demo on our home page to see exactly how the agent performs.

AI Discovery

More and more people are asking AI assistants like ChatGPT, Claude, and Gemini to find local businesses. "AI discoverable" means your business shows up when they do — with your services, pricing, hours, and the ability to take action. AgentLocal handles the technical setup that makes this possible, automatically.

AgentLocal registers your business across all major AI platforms: ChatGPT, Claude, Gemini, Microsoft Copilot, and others. As new platforms emerge and adopt these discovery standards, your business is automatically compatible. We keep everything up to date so you don't have to.

We generate the technical infrastructure that AI platforms need to find and interact with your business — including a server that AI assistants can query directly, structured data that search engines and AI crawlers understand, and registry listings that make you discoverable by name. You never need to touch any of this. It's all generated from your business profile and kept up to date automatically.

Pricing & Account

AgentLocal offers three plans: Starter ($49/mo) with 150 AI conversations, emergency detection, and knowledge base; Pro ($99/mo) with unlimited conversations, scheduling, voice agent (100 minutes), analytics, and custom branding; Premium ($199/mo) with everything in Pro plus 1,000 voice minutes and up to 20 team members. All plans include a 30-day free trial — no charge until day 31. No contracts — cancel anytime.

Yes. Every plan includes a 30-day free trial — no charge until day 31. You get full access to all features on your chosen plan from day one. Pick Starter, Pro, or Premium, set up your AI agent, and start capturing leads right away.

Your AI agent and chat widget are deactivated, and your business is removed from AI discovery listings. Your existing website is completely unaffected. No cancellation fees, no contracts.

Want a deeper dive? Read our complete guide to AI receptionists for local service businesses.

Still have questions? Reach out — we're happy to help.